Responsible Gaming
Gaming Should Be Entertainment
At Parimatch, we believe online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling always involves risk, and there is no guaranteed way to win. We encourage all players to gamble responsibly and within their means.
Remember: Only spend money you can afford to lose, and never gamble with borrowed money or funds needed for essential expenses like rent, bills, or food.
Age Verification & Legal Requirement
In India, the legal age for online gaming is 18 years or older. By accessing Parimatch, you confirm that you are of legal age in your jurisdiction and comply with all local laws and regulations governing online gaming.
We strictly prohibit access to minors. Parents and guardians should monitor their children's internet usage to prevent underage gaming.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Keeping your gaming secret from family or friends
- Increased Spending: Gradually betting larger amounts or more frequently
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed Attempts to Stop: Unable to reduce or quit despite wanting to
- Financial Problems: Borrowing money, using credit cards, or facing debt due to gambling
- Lying About Gambling: Misrepresenting how much time or money you spend gaming
- Escape Mechanism: Using gambling to cope with stress, anxiety, or other problems
- Tolerance: Needing to gamble more to achieve the same level of excitement
If you experience any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Parimatch provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). This helps you stay within your budget.
- Loss Limits: Set a maximum amount you are willing to lose. Once reached, your account will be temporarily restricted.
- Reality Checks: Enable pop-up reminders at regular intervals during gaming sessions to help you stay aware of time and money spent.
- Session Time Limits: Set a maximum duration for each gaming session to prevent extended play.
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break from gambling.
- Account Closure: Permanently close your account if you decide to stop gambling altogether.
To access these features, log into your Parimatch account and visit the Responsible Gaming settings in your account dashboard.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, please reach out to these trusted organizations:
India
- All India Gaming Federation (AIGF): Provides resources and advocacy for responsible gaming in India
- Mental Health Foundation India: Offers counseling and support for behavioral addictions including gambling
-
AASRA (Association for Social and Psychological Rehabilitation): Crisis intervention and counseling services
Helpline: +91-22-2772 6771 (24/7)
International Support Organizations
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GamCare (UK): Free and confidential support for problem gamblers
Website: www.gamcare.org.uk -
GamStop (UK): National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk -
Gambling Help Online (Australia): Free counseling and support services
Website: www.gamblinghelponline.org.au -
Responsible Gambling Council (Canada): Information and resources for problem gambling
Website: www.responsiblegambling.org -
National Council on Problem Gambling (USA): Referrals and resources for treatment
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 (Confidential and free)
Take Action Today
If you believe you have a gambling problem, please reach out for help now. Problem gambling is a treatable condition, and recovery is possible with the right support.
Speaking to a counselor or therapist can help you:
- Understand the root causes of your gambling behavior
- Develop coping strategies and healthy alternatives
- Rebuild relationships and financial stability
- Recover your peace of mind
You are not alone. Millions of people have overcome problem gambling with professional help and support from loved ones.
For more information about responsible gaming or to access support tools on your Parimatch account, please contact our customer support team at any time.